For vouchers from campaigns in our newsletter, magazine etc.:
In the case of products being purchased with a promotional voucher, we reserve the right to fund you the original price of the product or products you keep, if – due to a cancellation – the total value of the product or products you kept falls below the value of the promotional voucher.
The procedure is the same for both promotional vouchers and gift vouchers:
Yes, we do! Say hello to express delivery with DHL Express. For £4.95, your desired products can be with you within 1 day of your order leaving our warehouse if you order until midday. Simply select express delivery in the checkout when placing your order.
You can choose between two delivery methods: home delivery or delivery to a pick-up point.
Home delivery is the standard delivery option, with the parcel being delivered to the address of your choice. This could be your billing address or another address (such as your work address). You will have the option to specify this address during the order process.
As part of our partnership with Hermes, we are pleased to also be able to offer delivery to any Hermes ParcelShop of your choice from a UK-wide network. The ParcelShops are located in corner shops, supermarkets or newsagents near you and are open from early until late, usually at least six days per week, allowing you to collect your parcel at your own convenience. Once they have your parcel, you will receive an SMS notification – all you need to bring with you is some ID.
During the order process you will be given the option of home delivery or delivery to a ParcelShop. Both options are of course completely free of charge.
Delivery costs absolutely nothing. Return shipping is also FREE OF CHARGE. This means that you only ever pay the price shown on our website.